Straight answers.

About 5 minutes. Sign up, paste your Google review link, pick your message and send your first text. No sales call and nothing to install.

An email address, your Google review link (or Facebook, Yelp or TripAdvisor) and either a customer's mobile number or somewhere to put a QR code.

Open your Google Business Profile (search your business name on Google while signed in), choose "Ask for reviews" or "Get more reviews", and copy the link it shows. Paste it into MoreStars once.

No. You sign up with your business name, email and a password. A card only comes in if you decide to keep going after the trial.

When you send your first review request, not when you sign up. From then you have 14 days and 5 free texts.

Setup takes about 5 minutes: paste your Google review link and send your first text. After that, one text takes about 10 seconds. Or connect Square, Shopify, WooCommerce or Stripe and the texts go out on their own.

It sends your customers a text with a link to your review page, or gives you a QR code that opens the same page. They tap, and they're on your Google page ready to write. Whether they review, and what they say, is up to them.

Three ways. Type a name and number and press send. Upload a CSV list of past customers (up to 500 rows at a time). Or connect Square, Shopify, WooCommerce, Stripe and a text goes out after each sale.

A short text from your business with your review link, ending with "Msg&data rates may apply. Reply STOP to opt out." When they tap the link they go straight to your review page. There's no survey and no page in between.

Yes, any time in Settings. Pick a different tone or edit your own words. Your message must include the review link and the opt-out line, and MoreStars checks both before saving.

They go out when you press send. Texts triggered by Square, Shopify, WooCommerce or Stripe go out about 30 seconds after payment.

No. Every way of sending (one text from the dashboard, a customer list, the API or your point of sale) skips anyone you've texted in the last 30 days, however you texted them before.

Use a QR code. Customers scan it at the counter or from a receipt and land on the same review page. QR scans don't use any of your texts.

Google, Facebook, Yelp, TripAdvisor, or any other review page with a web link. You choose one link per account. Most local businesses pick Google, because that's where people search.

No. They get a normal text, tap the link, and land on your review page. No app, no login.

Yes. Google allows businesses to ask customers for reviews. What it doesn't allow is filtering out unhappy customers before they can review (called review gating). MoreStars sends every customer the same link, so you stay inside the rules.

Every text includes "Reply STOP to opt out." We work with US phone numbers only.

Asking customers how it went first, then sending only the happy ones to Google. Google doesn't allow it. MoreStars doesn't do it: every customer gets the same link, and what they write is up to them.

Asking for reviews is allowed. What gets profiles in trouble is fake reviews, paying or rewarding people for reviews, and review gating. MoreStars does none of those.

You can send customers to Yelp, but Yelp may filter reviews it thinks were requested. Google and Facebook do not. For most local businesses we suggest Google.

Unhappy customers already leave reviews. The goal is to get your happy ones to match their energy. One bad review among fifty good ones is still a 4.8.

We can't promise a number, and nobody honest can. It depends on how many customers you ask and how they feel about you. One real example: a Colorado wedding DJ went from 1 Google review to 31 in about four weeks, after texting 74 people he had worked with.

How many texts you sent and how many people tapped your link, so you can see which way of asking works. It doesn't count your Google reviews. Google shows you those.

$77 a month, or $770 a year (2 months free). One plan with every feature. No tiers, no setup fee.

Pick monthly ($77) or yearly ($770) and add a card to keep sending. If you don't, sending stops and nothing is charged.

Each review request you send by text uses one of your texts: 5 during the trial, 1,000 a month on the plan. QR scans never use texts. You get one QR code you can print and scan as often as you like.

At 80% you see a warning in your dashboard. At 1,000, sending stops until your texts reset on your billing date. QR codes keep working. Need more? Email us.

For most local businesses, one new customer covers it. Try it free for 14 days first, with 5 free texts and no credit card.

By card, through Stripe. MoreStars never sees your full card number.

Yes. Email support@morestars.io and we'll move you over.

From your dashboard, no phone call. Billing stops at the end of the period you've already paid for.

No contracts, no setup fee, no sales call. The price on this page is the price.

Square, Shopify, WooCommerce, Stripe connect directly, and a text goes out about 30 seconds after payment. A test mode sends those texts to your own phone first, so you can see one before customers do.

Use Zapier, webhooks or the API to send from almost any tool. Toast, Clover, Jobber, ServiceTitan, Housecall Pro and others are on request: tell us what you use and we'll look at building it.

Not in one account yet. Each account has one review link, and the dashboard doesn't split results by location. If your point of sale has several stores, you can choose which ones send texts. For separate Google profiles, each location needs its own account.

Yes. The dashboard runs in any web browser, phone included. There's no app to download, for you or your customers.

We use it to send your review requests and show your dashboard. We don't sell it, and we don't use it to market to your customers.

MoreStars isn't built for health records, and we don't sign HIPAA business associate agreements (BAAs). It stores contact details (name, mobile number, and email if you add one), not health records, and the text never mentions a visit reason, treatment or condition: it's a thank-you and a review link.

If your practice needs a BAA for every tool that holds patient contact details, MoreStars isn't the right fit.

The site runs over HTTPS only, passwords are stored hashed, and the keys for your connected point of sale are encrypted. Payments are handled by Stripe.

Not yet. Each account has one login.

Not at the moment. With no contract, you can cancel and sign up again later.

Choose "Forgot password" on the login page and we'll email you a reset link.

Email support@morestars.io, use the support form in your dashboard, or call (719) 967-5177, Mon–Fri, 7am–4pm Mountain Time (MT). A person answers emails usually within 24 to 48 hours.