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They Loved the Product. Now They Need to Say It.

Online shoppers check reviews religiously. Make sure yours shine.

Start free trial

14 days · 5 free texts · No credit card

Example

This is where new customers find you.

Drag the slider and watch your business move up.

Example
+0
Your spot
3rd
Your rating
4.4
Your reviews
38
  1. 1

    Pro Service Experts

    4.8(145)

    Online Stores · 1.4 mi

    Open · Closes 6 PM

  2. 2

    City Best Local

    4.6(88)

    Online Stores · 2.1 mi

    Open · Closes 7 PM

  3. 3

    Your Business You

    4.4(38)

    Online Stores · 0.8 mi

    Open · Closes 5 PM

    J“Nobody called me back.” 3 weeks ago

  4. 4

    Budget Bros

    4.2(42)

    Online Stores · 2.6 mi

    Open · Closes 5 PM

Example with fictional businesses. In real Google Maps, ranking also depends on distance and how well a business matches the search. Reviews are the part you can work on every day.

Your rating doesn't match your work.

Your products are great. Customers love what they receive.

But they don't think to review. Product arrives, they're happy, life goes on. Meanwhile, the one person who had a shipping issue writes a detailed complaint.

Customers can't touch products before buying. Reviews are the only proof of quality.

A typical month without asking

Illustration
500
orders this month
480
satisfied customers
5
reviews (2 complaints)

Result: Complaints outweigh compliments online.

The visit ends. One text. One tap to Google.

Your customer gets a short text from your business. One tap opens your Google review page.

  1. 2:40 PM

    The visit or job is done

    Add the customer's name and number, or it comes in automatically from your point of sale.

  2. 6:00 PM

    You send a text

    A short, friendly message from your business, sent when it suits you. Or connect your point of sale and it goes out right after payment.

  3. 6:12 PM

    One tap to your Google page

    No app, no login. They land right on your review page. You see the tap in your dashboard.

What changes when you ask everyone

Follow Up After Delivery

Text a few days after delivery. They've opened it, used it, and formed an opinion.

Turn Unboxing into Reviews

The excitement of receiving a package is real. Capture it.

Build Social Proof

More reviews = higher conversion rate = more sales.

Drown Out Complaints

Shipping issues happen. When you have 200 reviews, one complaint is just noise.

Fits how you already work.

Every customer gets the same link to your review page. You pick where it goes: Google, Facebook, Yelp, TripAdvisor or your own link.

Use something else, like Toast, Clover, Jobber, ServiceTitan or Housecall Pro? Tell us. We build integrations on request.

One text

Type a name and number. Sent in about 10 seconds.

A customer list

Upload a CSV and send to many customers at once.

QR codes

For walk-in and counter customers. Print as many as you want, free.

Automatic after a sale

Connect your point of sale or store and a text goes out after each sale.

SquareShopifyWooCommerceStripe

Zapier, webhooks and API

Connect almost anything else you already use.

How it plays out

The Perfect Delivery

Customer receives their order. It's exactly as pictured, fast shipping.

Without askingThey're happy. Use the product. Never think to review. 0 Reviews.

With MoreStarsText arrives 3 days after delivery. 5 Stars.

The Shipping Delay

Order was delayed by the carrier. Customer is frustrated.

Without askingThey leave a 2-star review about "slow shipping." 2-star review hurts conversion.

With MoreStarsYou communicated throughout. You have 180 reviews. One shipping complaint is context. Rating stays strong.

1Google review
31in about four weeks

A different business, same idea.

A Colorado wedding DJ sent a short review request by text to 74 people he had worked with. Every new review was 5 stars.

$77 a month

Or $770 a year, 2 months free. No contracts. Cancel anytime.

  • 1,000 texts a month
  • One QR code you can print and scan as often as you like
  • Every feature, every way to send
Start free trial

14 days · 5 free texts · No credit card

See full pricing

E-commerce FAQ

When should I send requests?

3-5 days after delivery confirmation. Give them time to actually use the product.

What about repeat customers?

Ask once. Don't over-ask. Focus on first-time buyers.

Should I incentivize reviews?

Be careful—Google doesn't allow incentivized reviews. Just ask politely.

What about product reviews vs. store reviews?

Both matter. Google reviews build overall trust. Product reviews on your site drive conversions.

Turn Happy Customers into Social Proof

Every satisfied customer is a potential 5-star review. MoreStars helps you capture that satisfaction and build the trust online shoppers need.

Start free trial

14 days · 5 free texts · No credit card

Start free trial

14 days · 5 free texts · No credit card